Payment Policy
Last updated: July 30, 2026
Currency: USD
Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
At Pallsport, paying on https://pallsport.com should be simple and secure for a furniture-first store. This page explains accepted methods, how payments are processed, the currency used, what isn’t supported, and how every transaction is protected.
It aligns with Pallsport’s Shipping Policy, Cancellation Policy, Return & Refund Policy, and Warranty. All amounts are shown and refunded in USD.
1. Accepted Payment Methods
Credit / Debit Cards
Pallsport accepts:
- Visa
- Mastercard
- American Express
- Discover
Choose “Credit/Debit Card” at checkout and enter details on a secure page.
Charges are processed immediately and an order confirmation is sent.
For safety, Pallsport never stores full card numbers or CVV.
Payments are handled by PCI DSS–compliant processors, such as Stripe, over SSL/TLS.
Your bank may require:
- CVV verification
- Billing ZIP/Postcode verification
- 3-D Secure
- Strong Customer Authentication (SCA)
A temporary authorization hold may appear. It converts to a charge when the order is confirmed or disappears if the payment fails.
Approved refunds return to the same card. Posting time depends on your bank.
PayPal
Select PayPal, log in, and complete payment. You will then return to an on-site confirmation.
If PayPal uses bank transfer or eCheck, processing begins once PayPal marks the payment as cleared.
Refunds are returned to:
- Your PayPal account
- The original funding source, where applicable
Large / High-Value Furniture Orders
To prevent fraud and protect shipments, Pallsport may verify billing or shipping details or request a quick confirmation when:
- Order value is high
- Billing and shipping addresses do not match
- Multiple rapid purchases are flagged
Orders are held only as long as needed to complete verification.
2. Currency & Pricing (USD Only)
All orders are processed and refunded in U.S. Dollars (USD).
If your card or PayPal account uses another currency, such as:
- GBP
- EUR
- AUD
- CAD
your bank or PayPal converts the transaction using its own exchange rate and may apply additional fees.
These rates and fees are set by your provider, not by Pallsport.
Any differences you see at refund time may reflect:
- Foreign exchange rates
- Currency conversion
- Issuer fees
- Payment-provider fees
3. Taxes, Duties & What Appears at Checkout
Any sales tax, VAT, applicable import duties, or brokerage charges that Pallsport collects will be shown at checkout in USD.
Treatment of duties and VAT follows the Shipping Policy for your destination.
Where the Shipping Policy states DDP or included charges:
- Do not pay the driver for the same included charges
- Those charges are already included in your checkout total in USD
Where local authorities collect charges at delivery, that will be stated before you pay.
Prices, promotions, and discount codes apply at checkout and cannot be retroactively adjusted after the order is placed.
4. Unsupported Payment Methods
To keep processing reliable and fast, Pallsport does not accept:
- Bank transfers
- Checks
- Cash on Delivery (COD)
- Cryptocurrency
If new options are added, this page will be updated.
5. Authorizations, Charges, Refunds & Disputes
Authorizations
Card issuers may show a pending hold.
Most pending authorizations clear within:
- 3–7 business days
The exact timing depends on the card issuer.
Charges
Your card is charged when the order is confirmed.
If items ship separately, a single charge usually covers the full order.
Refunds
Approved refunds are sent to the original payment method in USD.
Banks and PayPal control how quickly the funds appear after Pallsport submits the refund.
Declines / Duplicates
If a payment is declined or a duplicate pending line appears:
- Try the troubleshooting steps in Section 7
- Contact Pallsport if assistance is needed
Failed pending transactions typically disappear automatically according to your payment provider’s processing schedule.
Chargebacks
If something looks wrong, contact Pallsport first so the issue can be reviewed quickly.
Immediate bank disputes may slow the resolution process.
6. Security & Compliance
Every checkout uses SSL/TLS encryption from your browser to the servers.
Payments run through PCI DSS–compliant gateways.
Pallsport never stores full card numbers and limits access to payment-related information to trained staff where needed for:
- Customer support
- Order review
- Fraud prevention
SCA or 3-D Secure may be required by EU or UK issuers.
Before entering payment details, always check for:
https://- The secure lock icon in your browser
7. Payment Troubleshooting (Quick Fixes)
If your payment does not go through:
- Confirm the CVV matches your card
- Confirm the billing ZIP/Postcode matches your bank records
- Complete any 3-D Secure or SCA prompt from your bank
- Try another card
- Try a different browser or device
- Contact your bank to approve the online or international transaction
- Use PayPal if your card issuer continues to block the transaction
Pallsport responds to payment support messages within 24 business hours for all supported countries.
8. Policy Updates
If payment options or security practices change, this page and the “Last updated” date will be refreshed.
Significant changes may also be announced on the Website.
9. Contact & Support
Questions about payments or a recent charge? Use the contact form and include your Order ID.
Address: 9120 Burnet Road, Austin, TX, 78758
Phone: +1 (214) 770-6334
Email: contact@pallsport.com
Support Time: Mon–Sun; 8:00 AM-5:00 PM CST
