About us
The Story of Thoughtful Design
The idea behind Pallsport came from a simple wish: to make furniture that actually fits your life. Founder Mabelle Hicban Magtibay started this company to push back against “fast furniture” that ends up in a landfill. Our goal is to build honest, quiet pieces that are strong enough to be repaired, not replaced.
We aren’t a big, faceless retailer relying on random factories. We are a dedicated studio. Mabelle built this workshop on a foundation of order and discipline, not chaos. She personally checks our stock and production every single day to make sure everything we make is consistent, reliable, and ready to go.
The Founder and Our Direct Approach
Pallsport operates simply: We design it, we build it, and we sell it. 
By cutting out the middlemen, we keep total control over quality. You are buying directly from the hands that made it. Mabelle runs the studio with a focus on staying organized rather than getting too big, too fast. This allows us to keep our core collection in stock and ready to ship. No waiting months for your furniture; what you see on our site is sitting in our shop, ready for a home.
Our Products: We focus on the essentials—dining tables, consoles, credenzas, nightstands, and beds. We design them to fit real homes, with practical dimensions and beautiful finishes.
Our Promise: We believe in transparency. We give you clear instructions on how much weight our furniture can hold and provide easy-to-read installation cards for any wall type—whether you have drywall, brick, or concrete.
How We Build: Proven Quality
We do everything under one roof, from the first sketch to the final crate. We never outsource our craftsmanship.
The Wood: We only use premium North American hardwoods—White Oak, American Black Walnut, Ash, and Hard Maple. We buy from trusted American mills that track where their wood comes from, ensuring it is stable and sustainable.
The Hardware: We don’t cut corners on the moving parts. We only use hardware from the best names in the business, like Blum, Accuride, Hafele, Sugatsune, and KV.
The Craft: Wood needs to breathe. We use expert joinery techniques (like mortise and tenon) that allow the wood to expand and contract naturally with the seasons. This prevents cracking and keeps your furniture strong for decades.
The Check: Every piece has its own “Traveler Card”—a passport that follows it through the shop. We take photos during the build, and we don’t seal a box until a real person signs off that it is perfect.
Packing & Shipping: Safe and Fast
We know that shipping heavy furniture can be stressful. That’s why we treat packing as the final, most important step of building.
Maximum Protection: We guard every edge and number every part so assembly is easy. We use extra-thick, double-wall cardboard, and we strap larger frames to pallets to keep them safe.
Fast Dispatch: Because we build for stock, we don’t make you wait. We can box your item and hand it to the carrier within one working day. We print our labels right here and send you the tracking number immediately.
Peace of Mind: Every box comes with a simple checklist so you know exactly what to look for when it arrives. If you need help, you can reach us directly.
Contact Pallsport
Address: 9120 Burnet Road, Austin, TX, 78758
Phone: +1 (214) 770-6334
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM CST
